40 Years of Craftsmanship | 20+ Years Serving K12 Customers | Free Samples for Qualifying Customers

Brenthaven is attending ISTELive 2022 on June 26 to 29. Visit us at our booth (#2150)!

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The Brenthaven Guarantee

Brenthaven Warranty

Since 1980, Brenthaven has offered high-quality products that provide peace of mind for your digital classroom. Brenthaven products are built with students in mind.

Brenthaven offers an exclusive Apple lifetime warranty for all products except on headsets/headphones and keyboard cases where we provide a two-year warranty period against manufacturing defects.

Products purchased outside of Apple, we offer our customers a three-year warranty period against manufacturing defects on all products except on headsets/headphones and keyboard cases where we provide a two-year warranty period against manufacturing defects.

If Brenthaven determines that the product is defective, we will repair, replace or substitute the product without additional product cost to the purchaser. Brenthaven reserves the right to repair or replace the defective product with the same or a similar product. Repair or replacement product delivery times may vary depending on availability. The customer is responsible for all shipping and handling costs of the repaired or replaced product (including to and from); We manufacture all products to meet our superior standards.

Products and damages not covered under this warranty are those resulting from abuse, normal wear and tear, accidental damage, or cosmetic damages that do not affect the functionality of the Product.

Any damage to or loss of contents within the product, loss of use, loss of time, or similar expenses are not covered.  Wear and tear is defined as deterioration or damage that naturally and inevitably occurs as a result of normal use over time.  Regardless of how carefully you use, or how well you care for your product, it will begin to show age, deterioration and wear and tear.

The Brenthaven Guarantee does not cover the contents in your bag; Brenthaven is not responsible for any damage done to customer’s digital devices, accessories or other personal belongings.

Warranty Submission

Please submit your information below so that we can determine the best solution to fix your Brenthaven product. Please note that Brenthaven is not responsible for the shipping and handling of your product.

Request a Sample

Fill out the form below to request a quote and we’ll get in touch shortly!

Request a Quote

Fill out the form below to request a quote and we’ll get in touch shortly!