The Brenthaven Guarantee

Brenthaven Commitment

Since 1980, Brenthaven has offered high-quality products that provide peace of mind for your digital classroom. We offer our customers a three-year warranty period against manufacturing defects on all products except on headphones/headsets where we provide a two-year warranty period against manufacturing defects.

The Brenthaven Guarantee Policy

If Brenthaven determines that the product is defective, we will repair, replace or substitute the product without additional product cost to the purchaser. Brenthaven reserves the right to repair or replace the defective product with the same or a similar product. Repair or replacement product delivery times may vary depending on availability. The customer is responsible for all shipping and handling costs of the repaired or replaced product (including to and from); We manufacture all products to meet our superior standards. However, regardless of how carefully you use, or how well you care for your Brenthaven product, it will eventually begin to show age and wear. The Brenthaven Guarantee is defined as the expected life of the product and covers manufacturing defects in materials and workmanship. The Brenthaven Guarantee does not cover damage caused by accident, improper care, negligence, normal wear and tear or the natural breakdown of colors and materials over an extended time and use. Only original, unaltered products are covered by this Guarantee. The Brenthaven Guarantee does not cover the contents in your bag; Brenthaven is not responsible for any damage done to customer’s digital devices, accessories or other personal belongings.

Warranty Repair

Please submit your information below so that we can determine the best solution to fix your Brenthaven product. Please note that Brenthaven is not responsible for the shipping and handling of your product.

Request a Sample

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Request a Quote

Fill out the form below to request a quote and we’ll get in touch shortly!