Protect. +Power. Perfected.

iPad
(10th Gen)

iPad
(7th, 8th, 9th Gen)

Protect+
 

iPad Air
 

iPad mini
 

Keyboards
 

Frequently Asked Questions

You will receive a confirmation email stating that your order will be processed.

After you placed an order with us, it is likely that the amount of your purchase will show as ‘Processing’ while we are processing your order. Once your order is shipped, your card will be charged.

We will try! We want to ship your order as soon as possible, so please understand that if you do not contact us right away, we will not be able to modify your order. If you decide that you still want to change your order after it is processed/shipped, you will have to go through the Order Cancellation process. We appreciate that you take time to review your order carefully before submitting it.

We want you to enjoy our cases as soon as possible, so we make every effort to process your order right away. Unfortunately, this means that it is almost impossible for us to cancel your order once it is processed. However, if you need to cancel an order, please contact our support team.

Yes, as long as it is requested within 30 days from the day of purchase. If your order is processed/shipped before you tried to cancel, you should: Contact our support team and open a return/cancellation case Refuse the package and return to sender Once we received the package back and unopened, we will close your return/cancellation case and we will issue you a refund for the order amount minus the shipping fees. Shipping fees are non-refundable.

Yes, as long as it is requested within 30 days from the day of purchase. Contact us and we will issue an RMA reference number. You will be responsible for the return postage cost. Once we have received the package back and unopened, we will close your return/cancellation case and we will issue you a refund for the order amount minus the shipping fees. Shipping fees are non-refundable. We do not charge restocking fees.

Once your order is submitted, we generally ship within 48 hours (except weekends or holidays). However, we may ship the same day, if the items are in stock, and placed before 2:00pm PT, and if there is no issue with your order. We cannot guarantee your order will ship the same day, regardless of the shipping method you select, but we will do our best to ship your order as soon as possible!

We recommend sanitizing your cases with cleaning solutions or wipes. Make sure to wipe them down thoroughly between uses. We ran some testing with different wipes and here’s what we recommend: Bh wipe recommendation

Request a Sample

Fill out the form below to request a quote and we’ll get in touch shortly!

Request a Quote

Fill out the form below to request a quote and we’ll get in touch shortly!